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Privacy Policy

Built With Love (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard the data you provide when you contact us or request construction or renovation services.

1. Information We Collect

We may collect:

  • Name, phone number, and email address

  • Property address or project location

  • Project details or service requests

  • Photos or documents you share related to your project

 

We may also collect non-personal data such as cookies or analytics to understand how visitors use our website.

How We Use Your Information

We use your information to:

  • Respond to inquiries and provide estimates

  • Manage and deliver construction or remodeling projects

  • Communicate about schedules, updates, and materials

  • Send service updates, promotions, and special offers (if opted in)

  • Improve our website, marketing, and services

 

If you receive promotional messages and prefer not to, you can opt out at any time by replying “Stop” or emailing info@builtwithlovefl.com.

 

We do not sell or trade your personal information.

Use of Project Photos and Locations

We may use general project photos, property images, and location references to illustrate our craftsmanship, experience, and results in our portfolio and marketing materials.

Whenever possible, personal details (like house numbers or client names) are omitted or blurred to protect privacy.
These materials are used only to demonstrate our professional experience and quality of work.

Cookies and Tracking Technologies

We use cookies, analytics tools (like Google Analytics), and Meta Pixel to monitor website performance and improve user experience.

Cookies help us understand visitor behavior, optimize our site, and display relevant content or ads.
You can disable cookies at any time in your browser settings, though some features may not function properly.

Information Sharing

We may share your information with trusted partners, subcontractors, or vendors when necessary to complete your project. All third parties are bound by confidentiality obligations. This never includes your mobile phone number or your consent to receive text messages.

Text Messages (SMS)

If you call Built With Love, LLC and agree on the call to receive a text, we send you one text message after the call with the email address for sending plans or documents. We use your mobile number and your consent only to send that message and to respond to you. We do not sell or share your SMS opt-in data or personal information with third parties for marketing purposes. Mobile numbers and text message consent are never shared with third parties or affiliates for marketing or promotional purposes. Message and data rates may apply. Reply STOP to opt out or HELP for help at any time. See our SMS Terms at https://www.builtwithlovefl.com/sms-terms.

Data Retention and Security

Your information is retained only as long as necessary to complete services and comply with legal or accounting requirements. We apply reasonable security measures to protect your data.

Your Rights

You may contact us to request access, correction, or deletion of your personal information, or to withdraw consent for marketing communications.

Updates to This Policy

We may update this Privacy Policy periodically. The revised version will be posted on our website with the updated effective date.

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